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Return Policy

BestCelebrityDresses wants all our customers to be happy. Sometimes a return is necessary to achieve customer satisfaction. Understanding that returns are appropriate for certain issues, we have set up a few guidelines to assure that returns are handled properly and fairly. Returns may be considered under the following conditions only:

All requests for returns due to wrong shipments or disatisfaction must be approved by BestCelebrityDresses within 4 business days of receipt of order.

Merchandise must be in new, unused condition.

Dresses custom made (custom size or color) are not returnable.

No credit will be issued for items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for any shipping related claims.

Used, washed, altered items are not allegible for a refund.

Buyer shall be responsible for the two-way shipping costs of all exchanges & returns unless BestCelebrityDresses is responsible for the exchange or return due to sending the wrong items.

A 10% restocking fee will apply for the returns of dresses and a 30 restocking fee will apply for other returns.